导读:当中国市场出现该型号手机爆炸事故后,三星电子中国公司却声称事故系外部加热所致,对中美消费者的赔偿政策也有所区别,三星对此否认。
Samsung Electronics said that a media report claiming the company has a less favorable refund policy for faulty Galaxy Note 7 in China compared with the foreign market is "inaccurate."
一家媒体报道称三星对出故障的国行Galaxy Note 7的补偿退款政策比国外市场少,三星电子表示该报道“不准确”。
The company is not adopting different policies for Chinese and US consumers, a PR staff from Samsung told the Global Times on Friday, on condition of anonymity.
周五,三星的公关人员匿名告诉《环球时报》,该公司没有对中美消费者采取不同的政策。
Galaxy Note 7 owners in China are offered two ways for refund. The firm will provide 200 yuan ($29.74) to consumers who choose for a refund, while those who opt for an exchange with other Samsung smartphones can get coupons worth up to 600 yuan.
三星为中国的Galaxy Note 7用户提供两种退款方式。该公司将为选择退款的消费者提供200元(29.74美元),而选择更换三星其他型号智能手机的消费者总计可以获得价值600元的优惠券。
Galaxy Note 7 owners in the US will receive twice the amount offered to their Chinese counterparts.
美国的Galaxy Note 7用户将收到价值两倍于中国用户的补偿。
For example, US consumers who opt for a refund can receive $25, while Chinese consumers will get a refund without any subsidies, the report said.
例如,选择退款的美国消费者可以获得25美元,而中国消费者将得到退款,但是没有任何补贴,报告说。