information management level

SOA borrows concepts such as Policy, service Level Agreement and Quality of service from other aspects of Information Technology such as network management and managing it infrastructure.

SOA借用了网络管理和IT基础设施管理等其他信息技术领域的一些概念，比如策略、服务水平协议和服务质量。

The architecture needs to cover a range of directives from security, access control, and service level agreements to business workflow, event processing, and information management and business rules.

架构师需要涉及许多问题，从安全性、访问控制和服务水平协议，直到业务工作流、事件处理、信息管理和业务规则。

Many times negative reviews require action at an operational level, so it helps to have a system for sharing this information with the management team.

很多时候针对负面评论，酒店需要建立相应的应对计划，所以为管理团队设置一套可以分享这些信息的系统是很有帮助的。